Charlie Dexter

Inside Business columnist

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Charlie Dexter is a professor of applied business at the University of Alaska Fairbanks Tanana Valley Campus. He can be reached at 455-2837. This column is provided as a public service of the TVC Applied Business Department. Copies of this column can be found at www.CharlieDexter.com.

Recent Stories

Two common business ailments, treatable with one inexpensive simple cure
Sunday, Aug. 24, 2008
Now I’m no Dermot Cole, but I’ve seen too many of our community businesses and agencies suffer from major ailments born in healthy good intentions which, when allowed to continue unchecked, often end up killing organizations.
The importance of keeping your business skills sharp through continuing education
Sunday, Aug. 17, 2008
I recently got an invitation to the 25th anniversary of my graduating masters of business administration class of 1983. Time flies.
Servant-leaders know how to listen to employees with the intent to understand
Sunday, Aug. 10, 2008
When we were born most of us were given two ears and one mouth.
A case for adopting a servant-leadership philosophy in local business
Sunday, Aug. 3, 2008
Servant-leadership is a paradox.
Should we rethink last century’s leadership philosophies?
Sunday, July 27, 2008
When you get to work Monday, pull out your organizational chart and see if it accurately depicts the way your organization is structured. Then look at it again and see if it accurately depicts the way your organization should be structured.
You want what kind of fries with that?
Sunday, July 6, 2008
After nearly five years of weekly columns sharing observations and reflections on the business page of the Fairbanks Daily News-Miner, of which 44 columns were on customer service, I feared that there was little left to share on the subject.
When a leader is headed for trouble, don’t let the warning signs pass unanswered
Sunday, June 29, 2008
Last weekend at the solstice celebration in downtown Fairbanks, I ran into Matilda, a friend I haven’t seen for years.
Yesterday, today, tomorrow: Moving your timeline from out of the past and into the future
Sunday, June 22, 2008
We each live our lives on a timeline beginning at our conception and ending who knows when.
The case of the low-level, off-shore, credit card company receptionist
Sunday, June 15, 2008
I learned three things this week that are worth passing on to other unsuspecting Fairbanksans who might not be up on the shenanigans of city-slicker credit card companies.
Employers: Don't create opportunities that might corrupt your employees
Sunday, June 8, 2008
In a reflection about life on planet Earth, C.S. Lewis once wrote “We live in enemy-occupied territory.”
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