So the fifth domain is not quite as easily defensible as the land, sea, air and space domains are. Also, each business has its own supply chain and peculiarities related to its own business relationships, which means depending on a government agency to understand each individual business well enough to provide successful protection can never work.

What was once an old, flood-victimized, asbestos-filled courthouse downtown — that not even the court system wanted anymore — is now no more. In its place gleams UAF’s four-story Community and Technical College, committed to serving the North Star Borough’s workforce development needs. CTC i…

I often tell my students that, no matter what they major in, they are a business major. That’s because they will eventually go out into the job market and earn money. And whether they work for government, industry or a nonprofit organization, ostensibly, they are conducting business. Then I …

Imagine a future where you don’t own a car. You really don’t own much at all. A driverless vehicle picks you up and takes you anywhere you need to go. On average, you wait less than 30 seconds for a ride. Since your movements are being tracked, your car service knows exactly when you’ll be r…

Do you remember when we were verbally assaulted by the playground bully back in first grade? Do you remember what we said? “Sticks and stones may break my bones, but words will never hurt me,” as we gave the bully a royal raspberry.

There’s a Zen parable about a king who was saddened to see his once mighty empire become weak. Years of having a comfortable life had turned his people apathetic and complacent. Hoping to inspire them to something greater, he placed a huge boulder in the middle of the main road, so no one co…

As I made my monthly mortgage payment yesterday, I pondered the mystery of my mortgage debt’s increase, despite 40 years of on-time payments. How could this be? Has there been a mistake? Could hackers have gained access to my account? Has my neighbor been plundering me again? Has my mortgage…

Would you say that most employees at your organization are creative problem-solvers who work with a sense of purpose? Are they also intrinsically motivated? If you answered “no” to either question, your company may be in trouble. According to Daniel H. Pink, author of “Drive: The Surprising …

According to George A. Akerlof, reputation matters. Take the case of buying a used car from a single seller. Assume there is a 50% chance that the used car will be a lemon and a 50% chance that it will be a peach. If that particular used car would normally sell for $10,000, then a peach migh…

Nationally, Forbes magazine reported, 90% of startup businesses fail, and the No. 1 reason for this is that “they make products no one wants.” A careful survey of failed startups determined that 42% of them identified the “lack of a market need for their product” as the single biggest reason…

When we were born, most of us were given two ears and one mouth. For decades I tried to compensate for this by talking twice as much as I listened. Then a wise mentor noted that our ears were created to stay open, while our mouths were made to shut. Unfortunately, most people when they are l…

I love spring in Fairbanks. Soon, it will be summer, and we will be able to enjoy sourdough pancakes, parades, duck tape boats and rubber duckies floating down the Chena. This also is a wonderful time to remember the good old days. I wasn’t around during the first gold rush (thank goodness, …

I was advising a student at the University of Alaska Fairbanks the other day for summer and fall’s course selection. He said that since January he had been trying to reach his academic adviser. The poor student had left countless messages on the professor’s voicemail as the weeks and months …

Whoever said that the customer is always right was obviously an academic who had never dealt with customers. Customers aren’t always right; in fact, they are sometimes dead wrong, but they are always “the customer,” and as such, I’ve learned the hard way that we can’t argue with them. I cann…

I have the privilege of teaching a supervision course this spring and a couple of my students asked: “Why do supervisors not perform a better job of supervising?” Having been a rotten supervisor earlier in my life, I think I have the shell of an answer that might be of benefit to my students…

FAIRBANKS - America was built on a free-enterprise economic system defined by the dictionary as “an economic system in which commercial organizations compete for profit with little state control.”

I recall that my father had an old 16 millimeter movie camera and used it quite a bit for vacations, family events and fun times. And whether he had formal “directed” shots or informal “documentary” filmings, he used up the film, had it developed and spliced it together from small snippets i…

FAIRBANKS - I walked into the office of one of our local professionals the other day and was appalled at the mess in his workplace! There were papers all over the desk, books lying all around and Post-it notes everywhere! I was embarrassed for him. Then, I realized it was like my office.

FAIRBANKS - I’ll never forget my first management job. It was 1976. I was promoted for my technical skills, but I was unprepared for management, and therefore I committed every mistake a new supervisor can make. Usually new supervisors get a “honeymoon period” with their new staff, but usual…

FAIRBANKS - Engineers often want to design and test new products and make new changes to improve them before the company introduces the products to the public. This sometimes conflicts with managers who want to get the product out the door fast to try to get a return on the research money al…